Why are you numbers changing?
Staffordshire County Council (SCC) have decided to withdraw their telephony service to schools at the end of the current contract due to the diminishing role the Local authority has within schools and academies. Unfortunately the school has never owned its own numbers and due to technical reasons SCC cannot transfer our existing numbers to the Trust’s chosen provider, Entrust Education.
All schools within who subscribe to the current SCC telephony service are in the same position as Kingsmead School. When are our numbers changing?
Our numbers are due to change on the 2nd August 2017. The actual migration process will begin at 4:30pm on the 1st August 2017 and will be completed before school opens on the 2nd August 2017.
What are our new numbers?
We have decided to publish our two main numbers for parents. Please update our contact information as soon as possible on or after the 12th July 2017:
- Main School Number: 01543 227320
- Student Absence Line: 01543 227320
What happens if I phone the old school numbers after the 2nd August 2017?
If you contact the old main school number (01543 512455) after the 2nd August 2017 you will be prompted to redial our new number. We have taken the decision not to auto forward calls to our new number as this does not encourage parents, suppliers and other contacts to update their details.
If you contact any other number after the 2nd August 2017 you will hear silence; no dial tone or no line busy tone.
Are there any cost savings associated with the new system?
Yes. Due to Kingsmead’s unique position in the Trust (JTMAT) we have been able to secure discounts that will reduce our ongoing telephony costs by approximately £2 per handset per month combined with a comprehensive call package.